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Whether you’re living in a major city or making a move to Canada, Indigo Careers offers an opportunity to work in one of the country’s most recognized lifestyle and retail brands. With store locations in Toronto, Calgary, and Edmonton, the company attracts individuals who appreciate meaningful work in a values-driven environment. The company culture supports inclusion, personal growth, and community impact, making it a natural fit for those looking to work in retail while staying aligned with Canadian values and workplace expectations.
From front-of-house retail to behind-the-scenes strategy, Indigo brings together teams that shape the customer experience in many ways. Departments span across customer service, merchandising, inventory management, digital analytics, and more, each with its own rhythm and purpose. Roles like ground staff in distribution centres or analysts in the digital team contribute just as meaningfully as those in customer-facing jobs. The hiring process focuses on placing people where they’ll thrive, whether you’re a first-time applicant or someone with sector experience.
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| Company Name: | Indigo |
| Job Locations: | Toronto, Sudbury |
| Last Updated on: | June 5th, 2025 |
Indigo Careers 2025 | Submit Job Application Online
Indigo Overview
Indigo Books & Music Inc. is one of Canada’s largest book and lifestyle retailers, employing thousands of people across various roles in over 80 locations. Headquartered in Toronto, Indigo operates under several brand banners, including Chapters, Coles, and Indigospirit. Its workforce spans roles in retail, distribution, merchandising, marketing, e-commerce, and technology. The company has also made strides in digital transformation by investing in online sales and internal data capabilities.
Within Canada, Indigo Careers represents more than just bookstore jobs—it’s a platform for professionals across retail and non-retail functions to contribute to a meaningful mission. The organisation’s emphasis on literacy, well-being, and community engagement creates a rewarding environment for employees. Its presence in cities like Calgary and Edmonton extends these values to a wide audience, offering both full-time and part-time opportunities in a variety of workplace settings.
Work Culture and Values
The culture at Indigo Careers values trust, respect, and open communication. Employees are encouraged to share ideas, collaborate across roles, and contribute to a positive customer journey. The environment supports learning and internal mobility, offering tools and mentorship to help employees grow. With a focus on wellness and work-life balance, the company maintains an inclusive workplace where everyone—from part-time staff to senior management feels part of the same shared vision.
Often Available Positions:
Jobs at Indigo are often available across retail, corporate, and warehouse roles. Here are some of the most frequently posted positions:
- Customer Experience Representative
- Inventory Coordinator
- Assistant Store Manager
- Sales Associate
- Distribution Centre Associate
- Visual Merchandising Lead
- Store Operations Manager
- Digital Product Analyst
- eCommerce Specialist
- Seasonal Retail Staff
Salary & Benefits:
Indigo offers competitive compensation along with a mix of flexible and practical benefits. Here’s what employees can typically expect:
- Employer-subsidised health and dental coverage
- RRSP matching programme
- Paid time off including personal days
- Staff discounts on books and lifestyle products
- Flexible scheduling for part-time roles
- Mental health and wellness support
- Parental leave top-up plans
- Career development opportunities
- Volunteer days for community service
- Access to learning platforms and internal training
Eligibility Criteria:
Most Indigo Careers require a basic set of qualifications and personal attributes. Here are the typical eligibility requirements:
- Must be legally eligible to work in Canada
- Minimum hiring age is 16 years
- Availability during weekends and holidays
- Strong communication skills
- Ability to work in fast-paced retail settings
- Basic computer literacy for digital roles
- Teamwork and collaboration mindset
- Previous retail experience (role-specific)
- Secondary school diploma or equivalent
- Commitment to customer-first service
Application Process for Indigo Careers
If you’re considering a job with Indigo Careers, you’ll find plenty of ways to match your availability and interests with their open roles. Whether you’re applying from a city like Toronto or seeking part-time retail work in Edmonton, opportunities exist year-round. The company welcomes applicants from varied backgrounds and supports a straightforward process to get started. You can find the application steps just below.
- Visit Indigo’s official careers website
- Use filters to narrow jobs by city or department
- Select a suitable role and review its requirements
- Click “Apply Now” to begin your application
- Fill out the form with accurate information
- Upload your résumé and cover letter (if required)
- Submit and check your email for confirmation
- Follow up via email if needed after a few days
